At Zovinos (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from zovinos.in (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit or interact with our Site, we may collect the following types of information:
a) Personal Information
This includes information you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment gateways)
b) Automatically Collected Information
When you browse our Site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website or source
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your orders, account, or inquiries
- Provide customer support and resolve issues
- Improve our website, products, and services
- Send promotional emails or updates (only if you opt in)
- Prevent fraud and ensure secure transactions
- Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Understand how visitors use our Site
- Improve performance and functionality
- Deliver relevant marketing and promotions
You can choose to disable cookies through your browser settings, but some features of the Site may not function properly.
4. Third-Party Services
We may share limited information with trusted third-party service providers to operate our business, including:
- Payment gateways
- Shipping and logistics partners
- Analytics tools (such as Google Analytics)
- Email and marketing platforms
These third parties are only permitted to use your information to perform services on our behalf and are required to protect your data.
We are not responsible for the privacy practices of third-party websites or services linked from our Site.
5. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
- Secure servers and encrypted connections are used where applicable
- Payment information is handled by PCI-compliant payment gateways
- Access to personal data is limited to authorized personnel only
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Customer Rights
As a customer, you have the right to:
- Access the personal information we hold about you
- Request correction or updating of your information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Retention of Information
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or regulatory requirements
- Resolve disputes and enforce agreements
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
We encourage you to review this policy periodically.
9. Contact Information
Zovinos is managed by Lipika Das. For support you can reach out to zovinos.shop@gmail.com/help@zovinos.in
Zovinos
Email: help@zovinos.in
Website: https://www.zovinos.in